Privacy Policy

1. Who we are

Civitas provides plain-language summaries of United States government documents at joincivitas.org and app.joincivitas.org. This policy describes what personal information we collect, why, and what we do with it. Contact: support@joincivitas.org

2. What we collect

If you subscribe to a paid plan, payment details (card number, billing address) are collected and processed by Polar, our merchant of record, not by us. We receive subscription status and a customer identifier, never your card number.

3. How we use it

We do not sell personal information and we do not share it for advertising.

4. Service providers

We use a small set of processors to run the Service:

5. Retention

Account and waitlist emails are kept while your account or signup is active. Rate limiting records are pruned automatically within hours. Error and log data is retained on our providers' standard short-term schedules. Backups are retained on a rolling basis.

6. Your choices and rights

You can ask us to delete your account and associated personal information, or to export what we hold about you, by emailing support@joincivitas.org. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act; we honor verified requests regardless of state.

7. Children

The Service is not directed to children under 16 and we do not knowingly collect their information. If you believe a child has provided us personal information, contact us and we will delete it.

8. Security

We use industry-standard measures: encrypted connections, hosted infrastructure with access controls, and secrets management. No system is perfectly secure; we will notify affected users of a breach as required by law.

9. Changes to this policy

We may update this policy. For material changes we will give notice on the site or by email before the changes take effect.